FAQ
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What is WorkFlowe?
WorkFlowe is a professional services company offering two key areas of support:
- WorkFlowe Assist: Virtual assistance for administrative and organizational needs.
- WorkFlowe Logistics: Logistics administration and compliance management for trucking businesses.
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How do your services work?
We offer retainer packages, pay-as-you-go support, one-time services, and custom solutions to provide flexibility for your business needs.
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How do you communicate with clients?
We use email, video calls, and project management tools
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How does billing work?
Retainer packages require upfront payment at the beginning of each month at discounted rate. Pay-as-you-go services are prepaid hours, One-time services require 50% upfront deposit, with invoices sent via Quickbooks.
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Is there a contract?
Yes, all clients sign a service agreement outlining the scope of work and expectations.
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How do I get started?
Contact us via info@workflowesolutions.com to discuss your needs. We will schedule a free consultation, recommend a package, finalize the agreement, and start services.
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What happens during onboarding?
We discuss your goals, set up workflows, and gather necessary access (e.g., login credentials or documents) to ensure smooth operations.
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How soon can you start?
Services typically begin within 1-3 days after onboarding.