FAQ

  • What is WorkFlowe?

    WorkFlowe is a professional services company offering two key areas of support:

    - WorkFlowe Assist: Virtual assistance for administrative and organizational needs.

    - WorkFlowe Logistics: Logistics administration and compliance management for trucking businesses.

  • How do your services work?

    We offer retainer packages, pay-as-you-go support, one-time services, and custom solutions to provide flexibility for your business needs.

  • How do you communicate with clients?

    We use email, video calls, and project management tools

  • How does billing work?

    Retainer packages require upfront payment at the beginning of each month at discounted rate. Pay-as-you-go services are prepaid hours, One-time services require 50% upfront deposit, with invoices sent via Quickbooks.

  • Is there a contract?

    Yes, all clients sign a service agreement outlining the scope of work and expectations.

  • How do I get started?

    Contact us via info@workflowesolutions.com to discuss your needs. We will schedule a free consultation, recommend a package, finalize the agreement, and start services.

  • What happens during onboarding?

    We discuss your goals, set up workflows, and gather necessary access (e.g., login credentials or documents) to ensure smooth operations.

  • How soon can you start?

    Services typically begin within 1-3 days after onboarding.